Privacy Policy

Information Collected by XCOQ The categories of nonpublic personal information which XCOQ shall collect include:

(1) information provided by the customer when opening an account, or to process a transaction, such as name, address, assets, bank information, prior trading experience, etc.;

(2) information used to verify the identity of the customer, including copies of government issued identification materials such as passports, drivers licenses, and credit reports;

(3) Information resulting from transactions between the customer and XCOQ or an affiliate of XCOQ, such as withdrawal and deposit forms;

(4) Information derived from customer’s navigation and usage of XCOQ’s website and online platforms, including account trading statements;

Information Disclosed by XCOQ and To Whom XCOQ Discloses the Information XCOQ does not share nonpublic personal information about our clients or former customers to anyone, except as permitted by law. For example, XCOQ may provide information to non-affiliated third parties, as permitted by law, in providing financial services to you. This includes a consumer reporting agency that prepares your credit report. Furthermore, XCOQ may provide information, as permitted by law, to government or regulatory agencies and to comply with a legal summons, court order, subpoena or a similar legal process, audit or investigation. We may also disclose your nonpublic personal information if you authorize such disclosure. 

Confidentiality and Security Procedures Only those personnel for whom the information is necessary to complete a given transaction shall possess the authority to access the information. XCOQ, its personnel, and its affiliates shall strictly adhere to security practices and procedures to ensure the confidentiality of its customers’ information. XCOQ will continue to protect the privacy of former customers’ non public personal information in the same manner as when they were customers. Unlike continuing customers, however, former customers will not receive annual privacy notices. XCOQ will provide a notice of our privacy policy annually, as long as the customer maintains an account with XCOQ. XCOQ reserves the right to make changes to this policy.

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